Windows cannot open this file launch.ica

This error may occur when you try to logon to a XenApp Web Interface or a XenDesktop website for the first time (using the Java client) and you DON”T have the Web Plugin/CitrixReceiver installed on the workstation; The quickest solution is to install the Citrix Receiver from the Citrix website and then try to reload the website again; It should load fine after the Citrix Receiver is configured

If you continue to get the error message even after installing the Citrix receiver, do the following:

Open your web browser (IE) Select Tools-internet Options on the workstation, Click on the Advanced tab & uncheck “Do not save encrypted pages to disk” option under Security. This should also fix the issue.


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